Ordering

When will my order ship?

Our team requires 1-2 business days to prepare and ship your order. For larger items, please allow 3-4 business days. Orders placed after 1:00 PM EST on Friday or over the weekend will ship on the next business day.

Where do you ship to?

We ship worldwide! Please note that international delivery times may vary based on your location and may incur import costs if outside the USA.

I have a question about my order. Who can I contact?

For any questions regarding your order, please use the contact form on our Contact Us page to reach out to our support team.

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Product

How are your products sourced?

We ethically source all our materials, prioritizing eco-friendly practices. Many of our components are sourced locally to support small businesses and promote sustainability.

How accurate are the colors in your product photos?

We strive for high accuracy in our product photos. However, slight color variations may occur due to different batches, so please be aware that the actual product may differ slightly from what you see online.

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Returns

What is your return policy?

For details on our return policy, please refer to our Returns & Exchanges page.

My item arrived damaged. What should I do?

While we take great care in packaging, items may occasionally be damaged during transit. If your product arrives damaged, please contact us through our contact page, and we will assist you promptly.

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Payment

Do you offer cash on delivery?

Unfortunately, we do not offer cash on delivery. However, we provide various flexible payment options to ensure your purchase is secure, especially if you need to initiate a return due to product issues.

Can I use Afterpay for products shipping to California?

Yes! We’ve partnered with Afterpay to offer flexible payment options for customers worldwide, including those in California. Enjoy your purchase now and pay later!